Stellar Trainer Scorecard

Stellar Trainer Scorecard

Stellar Trainer Scorecard – Launched

This month we released our new Stellar Training Scorecard. The Stellar Trainer Scorecard is designed to help Trainers and Assessors to understand the key skills and knowledge to be a compliant and an outstanding Trainer. By completing the scorecard Trainers will have a complete understanding of their strengths and weaknesses as a Trainer and Assessor.

The scorecard measures the Trainers skills and knowledge against the “Five Elements of a Stellar Trainer”. Upon completion of the scorecard the Trainer will receive a full report of how they were benchmarked against the 5 elements, as well as being provided with suggestions on how to improve their score.

The feedback has been absolutely awesome, as this tool is a game changer for the training industry.

Sharmin Qazi stated “I must say it was an eye opener! The scorecard is so easy to read & it instantly gives a clue while reading where the exact gaps are! I hae come across trainers who think anyone and everyone can simply deliver a unit and become a trainer!! Moreover they also think that a person who has simply completed some qualifications can be assigned to develop assessments without having any TAE, or without having zero understanding about unit mapping and or elements of criteria !!! This is simply a wonderful story telling which clearly projects the very difference between just a trainer & a stellar ! Thank you for enlightening us through your scorecard research.”

We developed the scorecard in response to the high level of non-compliances we have seen at audit due to Trainers and Assessors currency and sufficiency. The questions cover the key areas that we have identified as non-compliant at an ASQA Audit.

Our goal at Vivacity is to develop training programs for trainers that will fill the weaknesses based on the data we collect from the Scorecard.

If you would like to know more, or even share the scorecard with your colleagues, here is a link: https://stellar-trainer.scoreapp.com/

Angela Connell Becomes A Guest On Her Own Show!

Angela Connell Becomes A Guest On Her Own Show!

The roles are reversed on this episode of RTO Superhero. This time it was up to me to answer some great questions from Paul Dunn, co-founder of B1G1 (Buy One Give One). It was awesome to have the opportunity to share my thoughts on the industry and exactly what drove me to be where I am today. I’ll also give you a heads up on some of the key reforms coming up in the RTO industry… listen up and make sure you’re ready for them!

In this episode:

  • In this episode you will learn

  • How the name Vivacity came about

  • How Vivacity has evolved

  • The importance of creating a culture of compliance

  • ”Mastermind” group coaching

  • How I reacted quickly to COVID

  • The VET reform explained

  • How the industry is coming back from over-regulation

  • The difference between accredited and non-accredited training

  • When you need to be accredited

  • Why you might benefit from a strategic planning retreat

  • My ‘Why’

    About Paul Dunn

    Over the last four decades, Paul Dunn has worked with over 150,000 businesses. He has mentored thousands of business owners and entrepreneurs and delivered keynote presentations at countless events including 4  TEDx events.

    Paul believes that businesses with a real sense of purpose really do change our world. With this belief, Paul co-founded the B1G1 initiative in 2007. Now, B1G1 is now used by thousands of businesses right around the world, shifting the very spirit of those businesses.

    And they integrate that same B1G1 ‘spirit’ right into the heart and core of pauldunn.global too.

How RTOs Should Be Ready To Capitalise On JobTrainer

How RTOs Should Be Ready To Capitalise On JobTrainer

With unemployment at the highest rate for two decades, upskilling Australia’s workforce has never been more important. In what is potentially great news for our sector, the government has announced $1.5bn of funding for training via the JobTrainer Fund.

So what exactly do RTOs need to do to benefit from JobTrainer? Listen to this week’s episode to find out…

In this episode:

  • What RTOs need to know before they pitch for government funding

  • How the JobTrainer funding is divided

  • The difference between JobTrainer and JobKeeper

  • Why the government’s focus is on building new skills rather than replacing those that were lost

  • Which areas of Australia are receiving which funding

  • Angela’s own experience of applying for government funding

  • How to work around the disconnect between government funding and state distribution

How to be Audit Ready with RTO Consultant, Angela Connell Pt2

How to be Audit Ready with RTO Consultant, Angela Connell Pt2

Part two of my guide to auditing is REALLY going to make you ‘RTO audit ready’. Now you’ve heard my journey through the audit process in Part One, it’s time to drill down into some specifics. By the end of the episode you’ll have a long list of easily actionable tips to help you sail through your next RTO audit. Listen up and take notes!  

In this episode:

  • -Why you need an ASQA delivery data summary

  • How ASQA actually works


  • High-risk versus low-risk training


  • How to correctly review your student files

  • How to correctly review your trainer matrices

  • The importance of knowing your own systems


  • The power of internal audits


  • Why you’ll probably need external help for an audit

  • How to match your database with your paper-based files

  • How to update your assessment tools 

  • Why you need to update position descriptions

  • How to get buy-in from your whole team in advance of an audit

  • Hints & tips around record keeping

How To Be RTO Audit Ready With Consultant, Angela Connell Pt1

How To Be RTO Audit Ready With Consultant, Angela Connell Pt1

In this episode I will give you the benefit of my experience of over 400 ASQA RTO audits. As an RTO Consultant of many years, I’ve been around the block when it comes to audits and I’ve even conducted many audits on other people. But I wasn’t always an expert. In fact we all start off as novices at everything, right? Listen up as I go through my journey right from the beginning as a novice… there is a lot you can learn about how to do it and also, how not to do it!

In this episode:

  • How I got through my first experience of certified training

  • How to come back from having 80% of your program declared non-compliant

  • How I sold my RTO and made a success of it

  • Why you should do a mock audit well in advance of the real audit

  • Why you should never take the recommendations of an audit personally

  • What the regulators really want 

  • Why regulatory bodies won’t tell you what assessment tools to write

  • How to contextualise your assessment tools for your target audience

  • How a wide scope of qualifications might affect an audit

  • What to do when your policies get ripped apart

  • How I got into the position of no non-compliances for four years

  • The importance of a good team

How To Be An RTO Superhero In Your Industry

How To Be An RTO Superhero In Your Industry

Someone asked me a great question the other day: just how do you become an RTO superhero? So I thought I’d answer it for the benefit of all of you in this short episode, the first of our newly branded RTO Superhero Podcast.

In over 20 years in the VET sector, I’ve worked with a rich and diverse range of clients in almost every industry you could think of. How did they become RTO superheroes? Listen in to find out!

In this episode:

  • How to create a culture of compliance in your organisation
  • What being an RTO Superhero entails
  • How to ensure you have happy students
  • The power of having unique training products and unique training delivery
  • Why the training community needs to pull together now more than ever
  • How to understand compliance requirements
  • Balancing compliance and business success
  • Being on the pulse of what is changing in the industry
  • What industry associations and service skills organisations are available
  • How to transition from face-to-face training to online
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