“I would just like to thank you and your team for helping me through this process of achieving my RTO status, I would not of been able to do it with out Vivacity.”
I would like to thank you for the expertise and commitment you provided during our recent response to an official complaint received by ASQA against our RTO.
Your guidance and expertise enabled us to respond successfully to a number of non-compliances identified during the ASQA complaint investigation. These included re writing our Training and Assessment Strategy, re writing assessment material, describing accurately our trainers’ credentials and clarifying information distributed to students prior to enrolment.
This enabled our organisation to be deemed compliant and to avoid an ASQA decision to imposed sanction and remove one of our qualifications from our scope.
Vivacity RTO Coaching has been our compliance partner since October 2013 and has greatly assisted us in day-to-day management of compliance and successful re registration in 2016.
I would have no reservations recommending your services to other RTO’s and look forward to working with you into the future. read more
I have used Vivacity RTO Coaching & Consulting to undertake our initial application and audit. Fantastic!
Now that we are running with wet sales, Vivacity is always there for advice.
As an annual member they provide us with all the current RTO forms and documents specific for our company.
I have had the occasion to us Vivacity to undertake the add to scope process for new units and courses. This has been absolutely amazing, as they work you through all the documents and build the background, where we only need to add relevant information. Never a problem with approvals.
I can highly recommend Vivacity for any RTO in any field, as they make compliance and operating an RTO a sane process!
If you are out there trying to do it all by yourself, take off the rose coloured glasses and at least become a member with Vivacity, you will never look back!
Give Angela and her team a call.
During the latter of half of 2018, I engaged Vivacity to assist me through the initial registration for the registration of an RTO.
The reason I chose Vivacity above anyone else was that they were the only consultancy company willing to disrupt their business model to accommodate the 1st July 2018 deadline imposed by ASQA for initial registrations
Amanda Starkey, Kirstin Ritchens and the Vivacity Team successfully coached me through the initial registration process, and later through an appeal lodged with the Administrative Appeals Tribunal (AAT). I found the entire team highly professional and accommodating. Their knowledge of VET and the AAT was first rate and if it wasn’t for Vivacity and the team I would not have gained registration.
Vivacity’s KickStart Package provided all the documents and resources needed for initial registration and a later AAT appeal. The comment of the ASQA Auditor during initial registration, that the documents provided by Vivacity in their KickStart Package were first rate, gave me great confidence and comfort that I was in good hands with Vivacity.
The team at Vivacity made writing a Training and Assessment Strategy easy, with all the supporting documents that we needed to ensure that we were compliant at Audit, the various templates were excellent and were in part complimented by ASQA.
I would not hesitate to recommend Vivacity, their coaching team, and their KickStart package to any organisation or person who is contemplating registration as an RTO. read more
“When FIREGROUND first entertained the idea of becoming an RTO, as CEO I spent enormous hours researching what was required and staring down the barrel of potential changes in the goal posts (New standards). We then approached Vivacity RTO Coaching to provide a portfolio of documentation, advice, and support to make FIREGROUND ready for Audit as an RTO, with ASQA.
We have just completed our initial audit, while not 100% compliant we are now working together to undertake some rectification of Assessment Tools and minor documentation. After the audit with reflection of where FIREGROUND was and where we are now, I acknowledge that it was not possible with out Vivacity. After reflection, I can say if anybody is remotely contemplating of doing and application and initial audit under there own power and effort.
You have to be dreaming!
I certainly believe that without Vivacity we would be less compliant and have a lot more grey hairs. Thank you Vivacity for an amazing and diligent process and support with policy, procedures and documentation to be compliant in the majority of standards. Bloody brilliant and thanks.”
Anyone contemplating an RTO can’t go past Vivacity! Highly recommended! read more
“Vivacity RTO Coaching & Consulting is my Consultant to build Melbcarlton FDC Pty Ltd RTO which I had a good time from the start to the end. Angela (the CEO) was my Compliance Manager during my audit and she has demonstrated a magic style skill and experience. Angela had attracted the senior auditor throughout the audit period where she impressed me and my colleague (a teacher from my company) and therefore I proudly recommend Vivacity RTO Coaching & Consulting group to anyone who wants to setup RTO in the future.”
On behalf of the MEA Board and myself I would like to thank you all for your support, guidance and work in making this happen for Meetings & Events Australia.
I must say that when I started the process it was overwhelming and very stressful. I thought that MEA had no hope in being renewed as a RTO. This could not have been achieved this without the Vivacity team.
It has been a very pleasant experience working with you. Your organisation is informed, professional and experienced in all that is RTO.
MEA looks forward to continuing to work with you to ensure that MEA remains compliant and up to date with all the changes that occur in delivering education to the meetings and events industry.
ReBoot and Membership | 2017 to present read more
“Angela is very knowledgeable about the Education & Training industry. Angela’s expertise, energy, enthusiasm, professionalism and condor make her a stand out in her chosen field. Her work at our college ensured that it met the strict requirements to be on the Approved Provider List under the DET requirements. Angela seems always committed to deliver high quality work, on-time with a professional and friendly attitude. I can certainly recommend Angela’s work.”
When we first looked into becoming an RTO we found it overwhelming, not understanding all the requirements and what we needed to do to successfully register an RTO, this is when we contacted Vivacity. Since working with Vivacity we now have a better understanding of the RTO process, as not only did the team at Vivacity assist us with the registration process, they also taught us about how to be compliant. My team found the workshops and the time we got to spend with the CEO to be invaluable, as we were able to learn from an expert the best methods to achieve our RTO status. Following Angela’s advice, we were 100% compliant at audit and had our registration approved within 3 days of the audit.
Holy Family Services is a small boutique RTO who rely heavily on Vivacity for our compliance day to day operations. Recently we conducted an internal audit to stay on top of any non compliance issues we may have before an ASQA audit. I was very happy with the service, the advice and the follow up through Vivacity and the entire team. They carry out support, continue the support throughout the year and do what ever it takes to ensure our RTO has all the correct information. I would like to thank Angela and her team for continuing to support us here at Holy Family Services. Diana Ginty, Operations Manager at Holy Family Services. read more
I remember when I first thought of opening an RTO, I didn’t know where to start and who to ask. It wasn’t until a friend recommended Vivacity to me, that I saw how much hard work and effort it would take to fulfil this dream. It was after I contacted Vivacity that I saw just how much work there was to do. Your team was very hardworking, emailing me and setting deadlines for submitting paperworks. Then I saw how hard working you were, typing away at audit and from there on I knew that I was in good hands.
I just wanted to say thank you very much, and that we wouldn’t have made it through audit if it wasn’t for your hard work and your amazing team helping us every step of the way. I will recommend Vivacity to everyone who wants to open an RTO, because I know that without you we wouldn’t have been 100% compliant on our initial registration audit with no rectifications!
“Before working with Vivacity we had a number of Compliance issues throughout the organisation, which was concerning due to the fact that we had a Registration Renewal coming up. We had worked with Vivacity prior to our renewal and decided to work with Vivacity again by purchasing their Renewal Registration Package. This package included everything we needed to ensure that we were compliant, including Policies, Procedures and vast range of forms and other documentation for managing our compliance. Since hiring Vivacity to work with our organisation we have a much better streamlined approach to compliance and our staff understand their rights and responsibilities against the standards.”
We have extensive experience in the Safety Training industry, but when it came to the compliance component we were uneasy and did not really understand what we needed to be compliant. The team at Vivacity have been superb, they have provided us with a service that is above and beyond what we expected, not only helping us with our compliance but making sure that we understand the whole compliance process. We particularly like how we have a team of experts who can assist us with all our compliance and assessment questions. Thanks Vivacity, it has been great working with you and would highly recommend the Vivacity team to any company who is potentially thinking of becoming an RTO.
Angela and the Vivacity team helped us get our RTO registered with ASQA which we are so excited about. Her knowledge, experience and understanding of the processes, regulations and legislation were invaluable and honestly, we couldn’t have done it without her. We would recommend her to anyone in a heartbeat! We look forward to launching our RTO and hope to work with Angela and Vivacity again in the future.
KickStart Package, AddOn and Membership CRICOS and RTO | 2017 to present read more
Today was awesome!
I can’t tell you how excited I am about this new learning curve I am about to embark on…the word “audit” has never been more appealing…bring it on I say!!!
You guys are brilliant!!
SystemsCheck and Membership | 2019 to present read more
“Prior to working with Vivacity we were lost, we did not really understand what we were required to do to meet the ASQA requirements for an Initial Registration, but once we started to work with Vivacity we found the process to be much easier. The team of staff at Vivacity have a lot of experience in a variety of areas, that certainly helped us with learning how to be a quality RTO. Not only did they provide us with the documentation, but they also provided training and our own Client Liaison Officer who helped us with all our questions. We were nervous about our audit, did not sleep well leading up to the audit, but our auditor reassured us that we would be fine and we were. Thanks to Vivacity, we were 100% Compliant at Audit!!! We have now commenced our RTO and have started advertising our first courses. We are very happy with the result and cannot recommend Vivacity highly enough, they were outstanding!”
Angela and her team are proactive and on top of things. I would recommend Vivacity in a heartbeat to anyone looking at compliance or even help with anything to do with running an RTO as the vast knowledge the team has is very impressive. I hope my testimonial will make you choose them as they are the best out there. Harmeen Kaur, Aston College
“Angela helped us through the new requirements to become a Registered Training Organisation. She was able to give us the infrastructure needed to pass the audit procedure. I have had 20 years in vocational education and training but mainly in large organisations where I concentrated on teaching, learning and assessment whilst other departments in the organisation took care of the quality control and funding matters. Angela offers this infrastructure and advice to small organisations who don’t have that luxury and could be overwhelmed by the registration process and still have a lot to offer the field in more innovative ways of delivery than large TAFEs are able to offer.”
I attended a one day workshop with Angela. For anyone who works in the RTO environment this was an excellent informative day and I walked away feeling much more confident in my knowledge of compliance requirements and how to get ready for an Audit.
RTO Compliance Workshop – Melbourne – 2019 read more
“The whole experience has been an extremely pleasurable and satisfying one. Cindy’s exceptional skill in guiding us through the process was evident early on and her expertise and knowledge were invaluable to our cause.
Not only were we successful in at the first attempt with our application, Cindy remained in constant contact and happily and promptly answered questions we continued to pose to her post application. Talk about old fashioned customer service!!!
From the entire Narbil team, we can’t thank Vivacity and Cindy enough for their dedication, professionalism and generosity – your efforts are greatly appreciated.”
I attended a two day workshop with Vivacity, and was blown away by their expertise in business and the RTO process. Their entire staff were incredibly knowledgeable and helpful. Highly recommended!
RTO Compliance and Assessment Validation Workshops | 2018 read more
“We are delighted to recommend Angela and her team at Vivacity. The road to accreditation is long and somewhat arduous. It can be a very steep learning curve and quite daunting on your own. We can’t speak highly enough of Vivacity’s thoroughness in preparing us and the level of support that helped us all the way through the accreditation process and through our initial audit. We had no rectifications and have just received news that our application has been approved. Thank you Vivacity!”