“We all need people who will give us feedback. That’s how we improve.” – Bill Gates
Callan Blanch – Balanced Training, Cardiff NSW
Chief Executive Officer

“I would just like to thank you and your team for helping me through this process of achieving my RTO status, I would not of been able to do it with out Vivacity.”

Jim Ward – NSW Fishing Industry Training Committee
General Manager

I would like to thank you for the expertise and commitment you provided during our recent response to an official complaint received by ASQA against our RTO.

Your guidance and expertise enabled us to respond successfully to a number of non-compliances identified during the ASQA complaint investigation. These included re writing our Training and Assessment Strategy, re writing assessment material, describing accurately our trainers’ credentials and clarifying information distributed to students prior to enrolment.

This enabled our organisation to be deemed compliant and to avoid an ASQA decision to imposed sanction and remove one of our qualifications from our scope.

Vivacity RTO Coaching has been our compliance partner since October 2013 and has greatly assisted us in day-to-day management of compliance and successful re registration in 2016.

I would have no reservations recommending your services to other RTO’s and look forward to working with you into the future. read more


I have used Vivacity RTO Coaching & Consulting to undertake our initial application and audit. Fantastic!

Now that we are running with wet sales, Vivacity is always there for advice.

As an annual member they provide us with all the current RTO forms and documents specific for our company.

I have had the occasion to us Vivacity to undertake the add to scope process for new units and courses. This has been absolutely amazing, as they work you through all the documents and build the background, where we only need to add relevant information. Never a problem with approvals.

I can highly recommend Vivacity for any RTO in any field, as they make compliance and operating an RTO a sane process!

If you are out there trying to do it all by yourself, take off the rose coloured glasses and at least become a member with Vivacity, you will never look back!

Give Angela and her team a call.

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Greg Byrne, CEO – MultiSec Training

During the latter of half of 2018, I engaged Vivacity to assist me through the initial registration for the registration of an RTO.

The reason I chose Vivacity above anyone else was that they were the only consultancy company willing to disrupt their business model to accommodate the 1st July 2018 deadline imposed by ASQA for initial registrations

Amanda Starkey, Kirstin Ritchens and the Vivacity Team successfully coached me through the initial registration process, and later through an appeal lodged with the Administrative Appeals Tribunal (AAT). I found the entire team highly professional and accommodating. Their knowledge of VET and the AAT was first rate and if it wasn’t for Vivacity and the team I would not have gained registration.

Vivacity’s KickStart Package provided all the documents and resources needed for initial registration and a later AAT appeal. The comment of the ASQA Auditor during initial registration, that the documents provided by Vivacity in their KickStart Package were first rate, gave me great confidence and comfort that I was in good hands with Vivacity.

The team at Vivacity made writing a Training and Assessment Strategy easy, with all the supporting documents that we needed to ensure that we were compliant at Audit, the various templates were excellent and were in part complimented by ASQA.

I would not hesitate to recommend Vivacity, their coaching team, and their KickStart package to any organisation or person who is contemplating registration as an RTO. read more

Dave Hitchcock, Fireground, NSW

“When FIREGROUND first entertained the idea of becoming an RTO, as CEO I spent enormous hours researching what was required and staring down the barrel of potential changes in the goal posts (New standards). We then approached Vivacity RTO Coaching to provide a portfolio of documentation, advice, and support to make FIREGROUND ready for Audit as an RTO, with ASQA.

We have just completed our initial audit, while not 100% compliant we are now working together to undertake some rectification of Assessment Tools and minor documentation. After the audit with reflection of where FIREGROUND was and where we are now, I acknowledge that it was not possible with out Vivacity. After reflection, I can say if anybody is remotely contemplating of doing and application and initial audit under there own power and effort.

You have to be dreaming!  

I certainly believe that without Vivacity we would be less compliant and have a lot more grey hairs. Thank you Vivacity for an amazing and diligent process and support with policy, procedures and documentation to be compliant in the majority of standards. Bloody brilliant and thanks.”


Josh Brook – Safeguard

Anyone contemplating an RTO can’t go past Vivacity! Highly recommended! read more

Kassa Yirdaw – Melbcarlton, Maribyrnong VIC
Chief Executive Officer

“Vivacity RTO Coaching & Consulting is my Consultant to build Melbcarlton FDC Pty Ltd RTO which I had a good time from the start to the end. Angela (the CEO) was my Compliance Manager during my audit and she has demonstrated a magic style skill and experience. Angela had attracted the senior auditor throughout the audit period where she impressed me and my colleague (a teacher from my company) and therefore I proudly recommend Vivacity RTO Coaching & Consulting group to anyone who wants to setup RTO in the future.”

Robyn Johnson – Meetings Events Australia
Chief Executive Officer

On behalf of the MEA Board and myself I would like to thank you all for your support, guidance and work in making this happen for Meetings & Events Australia.

I must say that when I started the process it was overwhelming and very stressful. I thought that MEA had no hope in being renewed as a RTO. This could not have been achieved this without the Vivacity team.

It has been a very pleasant experience working with you. Your organisation is informed, professional and experienced in all that is RTO.

MEA looks forward to continuing to work with you to ensure that MEA remains compliant and up to date with all the changes that occur in delivering education to the meetings and events industry.

ReBoot and Membership | 2017 to present read more

Kapil Dogra – United World College, Parramatta NSW

“Angela is very knowledgeable about the Education & Training industry. Angela’s expertise, energy, enthusiasm, professionalism and condor make her a stand out in her chosen field. Her work at our college ensured that it met the strict requirements to be on the Approved Provider List under the DET requirements. Angela seems always committed to deliver high quality work, on-time with a professional and friendly attitude. I can certainly recommend Angela’s work.”

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