What Our Clients Are Saying About Us
“The Vivacity team are extremely knowledgeable and helpful. We recently added a course to scope and with Amanda’s experience, expertise and guidance we felt prepared. The team was extremely helpful through the process and We launched our newest course with complete confidence.
As a small RTO the weeks are hectic and compliance can be overwhelming (and confusing!) but with Vivacity behind us I know I have a good structure to follow and I can call them anytime and ask anything. No question is too complex or simple.”
Programs Director, Ettinghausens
SystemsCheck and Ruby Membership | 2018 to present
“That Zoom session (Vivacity Mastermind) last week made me really think about “thriving” rather than just “surviving” during this time and beyond.”
Director, Op Skill
KickStart and Membership | 2014 to present
“During the latter of half of 2018, I engaged Vivacity to assist me through the initial registration for the registration of an RTO.
The reason I chose Vivacity above anyone else was that they were the only consultancy company willing to disrupt their business model to accommodate the 1st July 2018 deadline imposed by ASQA for initial registrations
Amanda Starkey, Kirstin Ritchens and the Vivacity Team successfully coached me through the initial registration process, and later through an appeal lodged with the Administrative Appeals Tribunal (AAT). I found the entire team highly professional and accommodating. Their knowledge of VET and
The AAT was first rate and if it wasn’t for Vivacity and the team I would not have gained registration.
Vivacity’s KickStart Package provided all the documents and resources needed for initial registration and a later AAT appeal. The comment of the ASQA Auditor during initial registration, that the documents provided by Vivacity in their KickStart Package were first rate, gave me great confidence and comfort that I was in good hands with Vivacity.
Vivacity’s Training and Assessment Strategies (TAS) Staff Matrix, Industry Survey, Delivery and Assessment Plan and the various templates were excellent and were in part complimented by ASQA.
I would not hesitate to recommend Vivacity, their coaching team, and their KickStart package to any organisation or person who is contemplating registration as an RTO.”
CEO, Multisec Training
KickStart and Membership | 2018 to 2019
“We had our course successfully reaccredited thanks in large part to Vivacity and their highly experienced staff. (so major recommendation there…..RESULTS were achieved!).
We also greatly appreciated the smoothness of the Vivacity systems and the way that each member of the Vivacity Team knew what to do and handled our questions along the way with the ultimate level of professionalism.
There were more than one Vivacity team members who worked on our case along the way- each with different skills and areas of expertise and we really appreciated this. Sometimes a small RTO like ours gets allocated the ‘rookie’ because we are not a large client- but this didn’t happen with Vivacity and we really appreciated that.”
Dr Kevin Redd
CEO, Tensegrity Training
Accredited Course Package | 2019
“Today was awesome!
I can’t tell you how excited I am about this new learning curve I am about to embark on…the word “audit” has never been more appealing…bring it on I say!!!
You guys are brilliant!!”
RTO Manager, TraYn Pty Ltd, Ingleburn NSW
SystemsCheck and Membership | 2019 to present
“Anyone contemplating an RTO can’t go past Vivacity! Highly recommended!”
Chief Executive Officer, Safeguard, Yanderra NSW
KickStart Package and Membership | 2018 to present
“I attended a two day workshop with Vivacity, and was blown away by their expertise in business and the RTO process. Their entire staff were incredibly knowledgeable and helpful. Highly recommended!”
Sydney Cosmetic Solutions, Curl Curl NSW
RTO Compliance and Assessment Validation Workshops | 2018
“Angela and the Vivacity team helped us get our RTO registered with ASQA which we are so excited about. Her knowledge, experience and understanding of the processes, regulations and legislation were invaluable and honestly, we couldn’t have done it without her. We would recommend her to anyone in a heartbeat! We look forward to launching our RTO and hope to work with Angela and Vivacity again in the future.”
CEO Momento Hospitality, Hospitality Institute of NSW, Bella Vista NSW
KickStart Package, AddOn and Membership CRICOS and RTO | 2017 to present
“On behalf of the MEA Board and myself I would like to thank you all for your support, guidance and work in making this happen for Meetings & Events Australia.
I must say that when I started the process it was overwhelming and very stressful. I thought that MEA had no hope in being renewed as a RTO. This could not have been achieved this without the Vivacity team.
It has been a very pleasant experience working with you. Your organisation is informed, professional and experienced in all that is RTO.
MEA looks forward to continuing to work with you to ensure that MEA remains compliant and up to date with all the changes that occur in delivering education to the meetings and events industry.“
Chief Executive Officer, Meetings Events Australia, North Sydney NSW
ReBoot and Membership | 2017 to present
“I have worked with Angela and known her for several years now, I find her knowledgeable about the VET environment, a very capable businesswoman and very easy to get along with. Angela shares a passion for VET, building her staff and business capability and improving outcomes for the sector. It’s great to work with professionals like Angela who want to make a positive difference to our sector!”
Owner and MD, Understand TAE – Thrive Education
Colleague to Angela on the Presenter Network | 2015 to present
“Holy Family Services is a small boutique RTO who rely heavily on Vivacity for our compliance day to day operations. Recently we conducted an internal audit to stay on top of any non compliance issues we may have before an ASQA audit. I was very happy with the service, the advice and the follow up through Vivacity and the entire team. They carry out support, continue the support throughout the year and do what ever it takes to ensure our RTO has all the correct information. I would like to thank Angela and her team for continuing to support us here at Holy Family Services.”
Operations Manager at Holy Family Services, Maryong NSW
Membership, Assessment Validation, Systems Check | 2016 to present
I would like to thank you for the expertise and commitment you provided during our recent response to an official complaint received by ASQA against our RTO.
Your guidance and expertise enabled us to respond successfully to a number of non-compliances identified during the ASQA complaint investigation. These included re writing our Training and Assessment Strategy, re writing assessment material, describing accurately our trainers’ credentials and clarifying information distributed to students prior to enrolment.
This enabled our organisation to be deemed compliant and to avoid an ASQA decision to imposed sanction and remove one of our qualifications from our scope.
Vivacity RTO Coaching has been our compliance partner since October 2013 and has greatly assisted us in day-to-day management of compliance and successful re registration in 2016.
I would have no reservations recommending your services to other RTO’s and look forward to working with you into the future.
General Manager, NSW Fishing Industry Training Committee Ltd, Woy Woy NSW
ReBoot 2015 | Diamond Membership | 2015 to present
Angela and her team are proactive and on top of things. I would recommend Vivacity in a heartbeat to anyone looking at compliance or event help with anything to do with running an RTO as the vast knowledge the team has is very impressive. I hope my testimonial will make you choose them, as they are the best out there.
Director, Aston College, Sydney NSW
RTO KickStart, Consultation, AddOn and Membership | 2015 to 2018
I know Angela very well from last few years as we worked together set up our RTO (Pacific College Sydney). Angela and her team is very sincere, dedicated and co-operative about their service. Team Vivacity always works for the betterment of their clients. They try to know their clients very well, listen to them, and provide the best possible solutions. I hope Vivacity will be one of the leading consulting firm in Australia by continuously providing their wonderful services. God bless Angela, God bless Vivacity
Mohammed Murad Hossain
RTO Manager, Pacific College, Sydney NSW
RTO KickStart, CRICOS KickStart, AddOn, General Consultation | Ruby Membership 2014 to present
The whole experience has been an extremely pleasurable and satisfying one. Vivacity’s exceptional skill in guiding us through the process was evident early on and their expertise and knowledge were invaluable to our cause.
Not only were we successful in the first attempt with our application, Vivacity remained constant contacting us and happily and promptly answered questions we continued to pose to them post application. Talk about old fashioned customer service.
From the entire Narbil team, we can’t thank Vivacity enough for their dedication, professionalism and generosity – your efforts are greatly appreciated.
Chief Executive Officer, Narbil Training, South Gladstone QLD
AddOn and SystemsCheck | 2015 to 2016
I have used Vivacity Coaching & Consulting to undertake our initial application and audit. Fantastic!
Now that we are running with wet sales, Vivacity is always there for advice.
As an annual member they provide us with all the current RTO forms and documents specific for our company.
I have had the occasion to use Vivacity to undertake the add to scope process for new units and courses. This has been absolutely amazing, as they work you through all the documents and build the background, where we only need to add relevant information. Never a problem with approvals.
I can highly recommend Vivacity for any RTO in any field, as they make compliance and operating an RTO a sane process!
If you are out there trying to do it all by yourself, take off the rose coloured glasses and at least become a member with Vivacity, you will never look back!
Give Angela and her team a call.
Chief Executive Officer, Fireground, Dorrigo NSW
RTO KickStart, Membership and AddOn | 2014 to 2018
We are delighted to recommend Angela and her team at Vivacity. The road to accreditation is long and somewhat arduous. It can be a very steep learning curve and quite daunting on your own. We can’t speak highly enough of Vivacity’s thoroughness in preparing us and the level of support that helped us all the way through the accreditation process and through our initial audit. We had no rectifications and have just received news that our application has been approved. Thank you Vivacity!
Training & Learning Manager, Passmores College, Newcastle NSW
RTO KickStart | 2014
Angela helped us through the new requirements to become a Registered Training Organisation. She was able to give us the infrastructure needed to pass the audit procedure. I have had 20 years in vocational education and training but mainly in large organisations where I concentrated on teaching, learning and assessment whilst other departments in the organisation took care of the quality control and funding matters. Angela offers this infrastructure and advice to small organisations who don’t have that luxury and could be overwhelmed by the registration process and still have a lot to offer the field in more innovative ways of delivery than large TAFEs are able to offer.
Chief Executive Officer, Imagineering, Canberra ACT
Assisted with Rectification response to ASQA Audit | 2013
Angela is very knowledgeable about the Education & Training industry. Angela’s expertise ,energy, enthusiasm, professionalism and candor make her a stand out in her chosen field. Her work at our college ensured that it met the strict requirements to be on the Approved Provider List under the DET requirements. Angela seems always committed to deliver high quality work, on-time with a professional and friendly attitude. I can certainly recommend Angela’s work.
Chief Executive Officer, United World College, Sydney NSW
General Consultation | 2013
Before working with Vivacity we had a number of Compliance issues throughout the organisation, which was concerning due to the fact that we had a Registration Renewal coming up. We had worked with Vivacity prior to our renewal and decided to work with Vivacity again by purchasing their Renewal Registration Package. This package included everything we needed to ensure that we were compliant, including Policies, Procedures and vast range of forms and other documentation for managing our compliance. Since hiring Vivacity to work with our organisation we have a much better streamlined approach to compliance and our staff understand their rights and responsibilities against the standards. Thanks in advance for helping me out.
Chief Executive Officer, Eagle Wing Education and Training, Gosford NSW
DET Funding audit response, SystemsCheck, ReBoot Package | 2012 to 2016
“Our organisation has been working with Angela and Vivacity Coaching and Consulting for around 6 months, during this time we have found Angela to be very knowledgeable in compliance and the training industry, which I attribute to her continual development of her skills through engaging with industry and government bodies. Angela has assisted us with the transition from VETAB to ASQA, including undertaking a review of our policies and procedures through an audit process, which will prepare us for re-registration.
We are currently working with Vivacity to assist us with an Addition to Scope application, Angela has once again provided extensive knowledge and experience across a range of industries and in particular has demonstrated extensive skills in adapting and implementing Training and Assessment Strategies against the new ASQA requirements.
I would highly recommend, and have done so on a number of occasions, Vivacity Coaching and Consulting to any industry who require assistance with Compliance.”
Chief Executive Officer, Australasian Education and Training Services, Erina NSW
RTO KickStart, AddOn, General Consultation and assistance with DET funding audit | 2011 to 2012
“Angela’s knowledge and understanding of the VET sector is a great support, often breaking down complex issues into small achievable objectives to complete to reach our goal.
I would highly recommend Angela’s services to any RTO who wants to be a leader in providing best practice training and showing a high level of compliance”
Business Development Manager, International Child Care College, Broadmeadow NSW
General Consultation | 2010 to 2012
Check out our CEO, Angela Connell’s, Profile page on LinkedIn: https://www.linkedin.com/in/angelatkconnell/ for more testimonials